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Help & Answers
Prank Mail FAQ
Need the quick version? Here’s what people usually want to know before they send the joke.
Quick Help & Important Info
Everything you might need before or after sending prank mail. Policies, legal info, and how it all works.
General
The fast answers on anonymity, legality, and what prank mail actually is.
Yes. Prank mail is anonymous by default. We do not include your name unless you choose to add it.
In general, yes, when it stays clearly parody, harmless, and non-threatening. Avoid anything that looks official, intimidating, or designed to cause panic. Read our full legal guide.
No. It is a novelty prank label and gag mail experience. The joke is the reveal and the reaction.
Ordering
How prank mail works and what you are actually choosing at checkout.
Pick a prank, choose the delivery style, enter the shipping address, and place the order. We handle the packing and shipping from there.
Depending on the product, you may see DIY, bubble mailer, or gift-style delivery options. The available choices are shown on the product page.
Yes. You can order multiple pranks as long as each shipping address is entered correctly.
Messages
Optional notes, anonymous sign-offs, and help with what to say.
If the product or delivery option allows it, yes. Keep it short. Shorter usually lands better.
No. You can leave it anonymous or sign off however you want.
Yes. We have a separate page with prank message ideas.
Shipping
Where we ship, how discreet it is, and what the recipient sees.
Yes. We are Canada-first, but we ship across both Canada and the USA.
No. Packaging is kept plain and discreet. The joke is the label and the reveal, not the outside.
Shipping speed depends on destination and the service selected at checkout.
Yes. Just include the unit number and any delivery notes so it lands properly.
Support
If something goes wrong, this is the fastest path.
Contact us with your order number and a clear photo if possible. We’ll help from there.
Contact us as quickly as possible. If the order has not shipped yet, we may be able to fix it.
You can reach us through our contact page.
Ready to send one?
Start with the prank mail page, then come back here if you need specifics.
