Start Here

FAQ: The “Don’t Worry, It’s Simple” Page

If you’re wondering “is this anonymous?”, “will it look real?”, or “will this get me in trouble?” You’re in the right place. Plain English answers. No weird surprises (except the prank).

Frequently Asked Questions

Click a question to expand. If you’re brand new, start with General and Shipping & Packaging.

General & Legal

Big questions first: what this is, what it isn’t, and how to keep it funny (not stupid).

No. It’s a novelty prank label and/or a gag mail experience. The “gotcha” is the label and the moment it creates.

Think: believable for 3 seconds… then hilarious.

In normal use: no. These are parody / humour items meant for laughs.

  • Do: prank friends who can take a joke.
  • Don’t: use it for harassment, threats, or anything illegal.
  • When in doubt: choose “Harmless Chaos” options.

Yes — anonymous by default. We do not include your name on the package unless you intentionally put it in your message.

Use this simple rule:

  • Close friend / thick skin: go a bit savage.
  • Workplace / family / unsure: stay PG or “Harmless Chaos.”
  • If you’re worried: pick something funny that can’t be taken as a threat.

Ordering & Delivery Options

How it works, what “DIY vs Mail” means, and what you actually receive.

  1. Pick a prank label.
  2. Choose how it arrives: DIY, bubble mailer, or gift box (when offered).
  3. Enter the recipient’s address at checkout.
  4. Add a message (optional).
  5. We ship it. They get confused. Then they laugh (hopefully).
  • DIY: You get the label (or file) and apply it yourself.
  • Bubble Mailer: We print it and ship it in a discreet bubble mailer.
  • Deluxe Gift Box: A “bigger moment” presentation (when available) — more like a full gag gift experience.

Yes. Just don’t put your name in the message/sign-off. You can sign as:

“Anonymous”, “A Concerned Citizen”, “Your Frenemy”, or “Guess Who”.

Yes. Pro move: send one now… then follow up later for the “why is this still happening?” effect.

Messages & Signing

Add a message (optional), keep it short, and land the punchline.

Add it at checkout (usually in the notes/message field). If you don’t add one, it ships without a note.

Short wins. One or two lines is perfect. You want:

  • Confusion (for 3 seconds)
  • Then the laugh

If the option is available for your selected delivery method, yes. If not, you can keep it label-only (still lands).

Sometimes, depending on destination and carrier options at checkout. If it’s available, you’ll see it there.

Note: signature required can reduce “stealth.” Use it only if you need proof of delivery.

We have a whole page of copy-paste lines:

Prank Message Ideas →

Shipping & Packaging

Where we ship, how discreet it is, and what the outside looks like.

Yes. Canada first (we’re proudly Canadian), and we ship across the USA too. Rates and timelines show at checkout based on destination.

No. We use plain, discreet packaging. The outside is intentionally boring.

The funny part is the label and the moment — not the exterior screaming “PRANK!”

Shipping speed depends on destination and carrier options shown at checkout. If you’re on a deadline, order early and choose the fastest service available.

Yes. Add the unit number and any delivery instructions (buzz code, concierge notes) so it lands cleanly.

Returns, Refunds & Issues

What happens if something goes wrong (or if the target doesn’t laugh).

Because these are novelty items and often personalized/shipped to a recipient, returns can be limited. The best place for exact rules is our policy page:

Returns & Refunds →

Contact us and we’ll help. Include:

  • Order number
  • A clear photo (if damaged)
  • Any tracking info you have

Contact Support →

If you catch it quickly, contact us ASAP. If it has already shipped, we may be limited — but we’ll do what we can.

Right here:

Contact Us →

Ready to send one?

Pick the label. Choose the delivery. Add a message. We’ll handle the rest.

PRANK PICKER

Not sure who to prank?

Pick a victim. Grab a laugh. Exit the group chat.

Girlfriend
Wife
Husband
Boss
Coworker (HR-risky)
Teacher
BFF
Neighbours
Kids / Teen
Dog Owner
Stinky Gym Guy
Confused Gay Friend
Health Nut
Mechanic / DIY
Conspiracy Guy
Birthday
Grandfather
Has Everything / Weird Gift
Parents / Baby Chaos
The One & Only mascot Shop Prank Mail