Privacy Policy

Who we are

TheOneAndOnly.ca sells prank mail, gag gifts, novelty stickers, and parody products shipped to customers in Canada and the United States.

What we collect

• Name, email address, billing details, and shipping details.
• Order information, product selections, and customer support messages.
• Payment information processed securely through payment providers such as Stripe or PayPal.
• Device, browser, analytics, cookies, and advertising data.

How we use it

• To process, ship, and support your order.
• To send order updates, tracking details, customer service replies, and account-related messages.
• To send marketing emails or texts when you have opted in.
• To improve our website, products, ads, and customer experience.
• To prevent fraud, abuse, or misuse of our services.

Cookies and tracking

We use cookies, pixels, analytics tools, and similar technologies to keep the site working, understand website activity, improve shopping, and show relevant ads.

Who we share information with

We only share information where needed to operate the business, complete orders, communicate with you, improve the website, or meet legal obligations.

• Payment processors.
• Shipping carriers and fulfillment partners.
• Email, SMS, analytics, advertising, website, and security tools.
• Professional advisors or authorities when required by law.

Your choices

• You can unsubscribe from marketing emails using the unsubscribe link.
• You can opt out of SMS messages by replying STOP.
• You can request access to, correction of, or deletion of your personal information.

Email privacy requests to support@theoneandonly.ca.

Children

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Mobile terms of service

The mobile message service is operated by The One & Only – Pranks, Gag Mail & Stickers. By subscribing, you agree to receive recurring SMS/text messages from us.

• Messages may include promotions, order updates, cart reminders, and related marketing.
• Message frequency varies.
• Message and data rates may apply.
• No purchase is required to subscribe.
• Opt out anytime by texting STOP to +1-888-890-4919.
• For help, text HELP or email support@theoneandonly.ca.

Policy updates

We may update this policy when our tools, services, legal requirements, or business practices change. Updates will be posted on this page.

Questions?

For privacy questions, order questions, or mobile terms support, contact us below.